1. B2B Commercial Trade Agreement
Welcome to Left Right Footwear. These Terms and Conditions govern all wholesale trades, purchase agreements, bulk orders, and commercial transactions between Left Right Footwear (referred to as "Company", "We", "Us", or "Our"), with corporate headquarters located in Goregaon East, Mumbai, and footwear manufacturing facilities in Agra, Uttar Pradesh, and our registered buyers, retailers, dealers, and distributors (referred to as "Buyer", "You", or "Your"). By placing an order, registering a dealer account, or requesting an estimate, you agree to comply with and be bound by these Terms. This document serves as a legally binding framework for commercial trade in accordance with the Indian Contract Act, 1872.
2. Eligibility & Dealer Registration
Left Right Footwear is strictly a business-to-business (B2B) manufacturer and wholesale distributor. We do not sell directly to end-consumers or individual buyers for personal use. To purchase from us, you must represent a valid business entity (e.g. retail shop, online store, regional distributor, export house) and possess valid commercial credentials, including a Goods and Services Tax (GST) registration number or local municipal trade license. During registration at our Mumbai showroom or online portals, you agree to provide authentic and accurate company details. We reserve the right to decline registration or block accounts if business credentials cannot be verified through official government portals.
3. Minimum Order Quantities (MOQ)
To preserve our ex-factory wholesale pricing, all commercial transactions are subject to strict Minimum Order Quantities (MOQ). Our default MOQ is set at 30 to 50 pairs per design/colorway, depending on the footwear article. Orders are packed in standard factory-assorted master cartons containing size grids (assorted size groups, typically UK 6 to 10 or EU 40 to 44). We cannot split cartons or accommodate individual size requests. Any request for customized branding on outsoles, insoles, or shoe cartons requires a minimum run of 200 pairs per style. This policy allows us to maintain production efficiency in our Agra factory and pass the cost savings directly to our buyers.
4. Pricing & GST Compliance
All prices quoted in our seasonal catalogues, quotation sheets, and estimate forms are ex-factory Agra and exclusive of Goods and Services Tax (GST), shipping logistics costs, loading charges, and local Octroi/LBT (where applicable). HSN codes for footwear (typically 6401 to 6406) will be billed at appropriate tax rates (typically 12% or 18% as per GST council directives). You agree to provide your correct GSTIN registration details at the time of order confirmation. Any delay or failure to upload GSTR details by the Buyer that causes loss of input tax credit to the Company will lead to debit billing to the Buyer's account to recover the financial loss.
5. Payment Terms & Billing
For all new retail store owners and wholesale buyers, transactions are conducted on a 100% Advance Payment basis before cargo dispatch from our Agra factory depot. Payments must be made via official banking channels, including NEFT, RTGS, IMPS, UPI, or corporate cheques cleared in favor of Left Right Footwear. Upon completing three successful transactions within a calendar year, buyers can submit credit applications to our corporate billing office in Goregaon East, Mumbai, to request Net-15 or Net-30 credit limits, subject to credit rating validation and bank reference checks. Delay in payment of outstanding credit bills will attract interest at a rate of 18% per annum from the invoice date.
6. Order Cancellations & Modifications
Once a commercial wholesale order is confirmed and the production line is scheduled at our Agra factory, cancellations are not permitted. Modifications to size configurations or colorways must be submitted in writing to our Mumbai corporate email address within 24 hours of order submission. Any approved cancellation after 24 hours is subject to a 20% inventory restock fee to cover manufacturing losses. In case of customized orders with private branding, no cancellations or modifications will be accepted under any circumstances once the tooling or printing dies are initiated.
7. Quality Guarantee & Returns Policy
Left Right Footwear stands by the quality of our Agra craftsmanship. All footwear articles undergo strict double-point quality control inspections. We offer a 30-day manufacturing warranty from the date of consignment delivery. This warranty covers structural defects, sole separation, and stitching failures. In case of defective items, you must send photographic evidence to our WhatsApp helpline or sales email within 48 hours of cargo unloading. Approved defectives will be replaced or compensated via credit notes applied to your next purchase order. We do not accept returns for unsold inventory, clearance articles, or size exchanges, as B2B trades are final.
8. Shipping, Risk of Loss, & Delivery
All wholesale shipments are dispatched directly from our manufacturing factory warehouse in Agra. While we assist in coordinating freight dispatch through national logistics partners, the risk of loss, cargo theft, or damage shifts to the Buyer once the consignment is handed over to the carrier. We strongly advise buyers to opt for transit cargo insurance for all dispatches. Delivery timelines are estimates, and the Company is not liable for transport delays caused by weather conditions, traffic regulations, labor strikes, or force majeure events. All transport billing is conducted on a "To-Pay" freight collection basis.
9. Dispute Resolution & Legal Jurisdiction
Any disputes, claims, or legal actions arising out of these commercial terms, B2B orders, or company relations shall first be resolved through mutual mediation at our corporate headquarters in Goregaon, Mumbai. In the event mediation fails, legal proceedings shall be subject to the exclusive jurisdiction of the competent courts in Mumbai, Maharashtra, or Agra, Uttar Pradesh, depending on where the cause of action arises, at the sole discretion of the Company. Both parties agree that any legal costs incurred to recover unpaid trade bills will be paid in full by the defaulting Buyer.